There was a problem with my order, what do I do? November 16, 2020 06:38 Updated If there was any kind of problem with your order, please let us know so we can correct any issues and fix your experience. Related articles How long do Sambazon frozen products last? A product from my order arrived melted. What now? What are the rates for shipping? What’s happens if I’m not home to accept delivery? Are you a publicly traded company?