There was a problem with my order, what do I do? November 16, 2020 06:38 Updated If there was any kind of problem with your order, please let us know so we can correct any issues and fix your experience. Related articles A product from my order arrived melted. What now? Are you a publicly traded company? How long do SAMBAZON frozen products last? Does SAMBAZON.com offer rainchecks on special priced items which are out of stock? What are the rates for shipping?