General
- Can I redeem manufacturer coupon or coupon from another store online at SAMBAZON.com?
- How can I redeem a coupon online?
- Do you charge tax?
- What payment methods do you accept?
- Do you have any sales coming up soon?
- Does SAMBAZON.com offer rainchecks on special priced items which are out of stock?
Order Tracking
Shipping
- You don’t ship to my area, where can I buy your products?
- If I order today when would I get my order?
- What are the rates for shipping?
- What should I do with the packaging and insulation once receive my products?
- Can I enable automatic reorders of products from SAMBAZON.com?
- What’s happens if I’m not home to accept delivery?
Returns & Refunds
- Can I get a price adjustment if this item goes on sale?
- Can I price match to another store?
- I purchased an item at full price and it is now on sale, can I get a price adjustment?
- What happens if I received an item I did not order?
- What if I do not want the product after I receive it?
- How do I cancel my order?
Lost or Damaged Packages
Account
- I want to unsubscribe from your newsletter
- I’m locked out of my account, can you reset my password?
- I'm having trouble placing an order online, can I order over the phone?
- How do I change my email and marketing preferences?
- How can I change my password?
- How do I edit my saved addresses or billing information?
Product
- What is the shelf life of your Açaí packets?
- Are these the same products that are sold in stores?
- Where can I find recipes for Açaí bowls?
- How long will these Açaí packets stay good?
- Can I purchase SAMBAZON products in a local store?
- How long do SAMBAZON frozen products last?